Participants are introduced to the IATA Operational Safety Audit (IOSA) programme and the associated individual operational areas subject to audit. The IOSA Standards Manual is examined in conjunction with the guidance material, which illustrates the need for internal audit functions. On completion, participants will understand the IOSA Standards and Recommended Practice (ISARP) requirements for specific procedures, processes and systems and will be able to ensure that these are documented and implemented in accordance with IOSA requirements.
